Meet the Team

Meet the Team

It’s always nice to know who you’re talking to. The team at Soft Options are a friendly bunch and brilliant at offering you the independent advice and customer care you require.

Simon Neate

Simon Neate

Director

With over 16 years experience within the Water Treatment Industry, Simon can offer practical independent advice for both domestic and commercial water softener requirements.

Specialising in sales, servicing, filter changes and salt deliveries.

Stuart Cook – Director

Stuart Cook

Director

With over 11 years experience within the Water Treatment Industry and 40 years within precision engineering Stuart is able to offer expert advice on all servicing requirements.

Specialising in servicing, stock control and administration.

Alison Cook - Director & Office Manager

Alison Cook

Director & Office Manager

With over 10 years experience working as a Quality Compliance Officer Alison is able to ensure delivery of excellent customer care throughout all aspects of Soft Options.

Specialising in Quality Assurance and customer care.

Phil Wootton

Phil Wootton

Customer Service

Recently joined, Phil is training to specialise in sales, servicing, drinking water filter changes and salt deliveries. With over 10 years experience within the retail industry, Phil is able to offer excellent customer care.


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